Shipping Policy

Last updated: July 2026

Thank you for shopping with Xkiana.

We are committed to delivering your order as quickly and safely as possible.

Order Processing

• Orders are processed within 1–3 business days.
• Orders are processed Monday through Friday, excluding holidays.
• Once your order has been shipped, you will receive a confirmation email with tracking information (when available).

Shipping Times

Estimated delivery times are:

• United States: 7–12 business days

Please note that these delivery times are estimates and may vary due to factors outside our control, such as customs clearance, weather conditions, carrier delays, or periods of high shipping demand.

Shipping Costs

Shipping costs are calculated and displayed during checkout unless free shipping is offered.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email, allowing you to monitor your shipment.

Please allow 2–5 business days for tracking information to become active after shipment.

Incorrect Address

Please ensure your shipping address is correct before completing your purchase.

We are not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact us at xkianashop@gmail.com, and we will work with the shipping carrier to help resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: xkianashop@gmail.com