Terms of service

Last updated: July 2026

Welcome to Xkiana.

By accessing our website or placing an order, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. General

By using our website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

We reserve the right to modify, suspend, or discontinue any part of our website or services at any time without prior notice.

2. Products

We strive to display our products as accurately as possible. However, product colors, sizes, and appearance may vary slightly depending on your device or screen settings.

We reserve the right to update product descriptions, pricing, availability, or discontinue products at any time without prior notice.

3. Orders

By placing an order, you confirm that all information provided is accurate and complete.

All orders are subject to acceptance and availability.

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

  • Product availability.
  • Pricing or listing errors.
  • Suspected fraud.
  • Payment authorization issues.

4. Pricing & Payment

All prices are displayed in U.S. Dollars (USD) unless otherwise stated.

Prices do not include taxes, customs duties, or import fees that may apply in your country.

Payment must be successfully completed before your order is processed.

5. Shipping & Delivery

Orders are processed and shipped according to our Shipping Policy.

Estimated delivery times are provided for convenience only and are not guaranteed.

Xkiana is not responsible for delays caused by shipping carriers, customs clearance, weather conditions, or other circumstances beyond our reasonable control.

6. Returns & Refunds

Returns, exchanges, and refunds are handled in accordance with our Return & Refund Policy.

By placing an order, you agree to the terms outlined in that policy.

7. Intellectual Property

All content on this website, including text, graphics, logos, product images, icons, and designs, is the property of Xkiana or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without our prior written permission.

8. Third-Party Services

Our store is powered by Shopify.

We also work with trusted third-party providers for payment processing, shipping, order fulfillment, analytics, and customer support.

We are not responsible for the content, privacy policies, or practices of third-party websites linked from our store.

9. Limitation of Liability

To the fullest extent permitted by law, Xkiana shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Changes to These Terms

We reserve the right to modify these Terms of Service at any time.

Any updates will become effective immediately upon publication on this website.

Continued use of our website after changes have been posted constitutes acceptance of the revised Terms.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Xkiana
Email: xkianashop@gmail.com